Porting

PORTING

Mobile number porting allows you as a customer to take your existing cell phone number to another network

How to port to Smartcall VSP2

Simply follow the steps below and make your swap to the best network.

Step 1 – Buy a Smartcall VSP2 Starter Pack. Your new Vodacom SIM must be RICA-registered.
Step 2 – Send an SMS from your current (old) SIM card. SMS the word “portme” followed by your new Vodacom number to 082 767 8287.
Step 3 – Wait for SMS notifications from Vodacom and your current network. You will receive a one-time PIN (OTP) from your current network. This is for security purposes.
Step 4 – Reply with the OTP within 4 hours. The OTP is only valid for 4 hours. If the correct OTP is submitted within that time, your port request will be processed.
Step 5 – You will receive two more SMSs from Vodacom: 1) Confirmation of your port request approval. 2) Notification of your port date.
Step 6 – Ports are completed daily at 7:30 PM (Monday to Friday). Once your current network signal disappears, switch your phone off and back on.

 

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