Step 1 – Buy a Smartcall VSP2 Starter Pack. Your new Vodacom SIM must be RICA-registered.
Step 2 – Send an SMS from your current (old) SIM card. SMS the word “portme” followed by your new Vodacom SIM number to 082 767 8287.
Step 3 – Wait for SMS notifications from Vodacom and your current network. You will receive a one-time PIN (OTP) from your current network. This is for security purposes.
Step 4 – Reply with the OTP within 4 hours. The OTP is only valid for 4 hours. If the correct OTP is submitted within that time, your port request will be processed.
Step 5 – You will receive two SMSs. A confirmation SMS and an SMS with a porting date. Dial 136 one day after your port date to activate.
Step 6 – Ports are completed daily at 7:30 PM (Monday to Friday). Once your current network signal disappears, switch your phone off, insert the new SIM and switch the handset back on.

Switching requests are processed on weekdays (except public holidays) between 19:30 and 23:30. When requesting to switch, you can ask to have it done on the same day or you can select a date no more than 30 days later.